Device management and Meditech Expanse for Canadian healthcare

Farloop is a small consulting practice in British Columbia. We moved 12,000 devices from Workspace ONE to Intune for a large health authority, and we’ve done the Meditech Expanse side too, from badge tap sign-in to a full buildout for a remote health organisation.

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Devices connected to Meditech Expanse by flowing lines.MeditechExpanse

Figures from our work

22,000

devices in one health authority fleet

12,000

moved from Workspace ONE to Intune

8,000

devices through disposition in two years

Over $200,000

avoided spend and money received back through disposition

Problems we solve

Changing platforms

When your device platform has to change

Moving a clinical fleet from one management platform to another is more than re-enrolling devices. Identity, access, apps and device behaviour all work differently, and clinical teams expect their devices to keep working.

  • 12,000 devices moved from Workspace ONE to Intune for a large health authority.
  • One-to-one device functionality rebuilt in Intune.
  • The access path, roles, profiles and groups built to match: VPNs, tunnels, UAG, and Entra dynamic membership groups.

Retired devices

When retired devices cost money instead of returning it

Retired devices were costing a per-device fee to dispose of, even though many still had value.

  • 8,000 devices through disposition in two years.
  • Over $200,000 in avoided spend and money received back.
  • Selected devices returned reset and ready for setup, giving a spare pool at no net cost.

Vendor support

When support falls between vendors

Multi-vendor support fails when each party assumes another picked up the ticket. Designing the handoff is most of the work.

  • Clear ownership at every step, from first contact to resolution.
  • Process maps, request templates, technician checklists and call scripts that make the model run.
  • Commercial guardrails so costs stay predictable.

App and device gaps

When a mobile project stalls between the app team and the device team

Getting clinicians into Expanse on a shared handset means the device setup, the sign-in and Expanse itself all have to line up.

  • Badge tap sign-in to Meditech Expanse on shared handsets, live at two sites.
  • Set up across the device configuration, the sign-in and Expanse itself.
  • Clinical and diagnostic modules, interfaces and integration, and go-live.

What we do

Most of our work is on the device side: Intune, Workspace ONE, and what happens to devices when they reach the end of their life. We also work on Meditech Expanse, and the two come together in clinical mobility.

Intune and Workspace ONE

Migrations between the two, plus enrolment, identity and Apple Business Manager. We moved 12,000 devices from Workspace ONE to Intune for a large health authority.

Device lifecycle and asset management

What happens to a device from the day it arrives to the day it leaves. We’ve taken 8,000 devices through disposition over two years, with over $200,000 in avoided spend and money received back.

Meditech Expanse and clinical mobility

Clinical and diagnostic modules, mobile access to Expanse, and badge tap sign-in on shared handsets. This is where the device side and the application side have to work together.

See everything we do

Where the device side meets Expanse

Device side

Intune and Workspace ONE

  • Migration between platforms
  • Enrolment and identity
  • Lifecycle and disposition

Where they meet

Application side

Meditech Expanse

  • Clinical and diagnostic modules
  • Interfaces and integration
  • Go-live

Getting clinicians into Expanse on a shared handset means the device setup, the sign-in and Expanse itself all have to line up. We set up all three, and it’s live at two sites. See how it worked

About us

Farloop is a consulting practice based in British Columbia, with nine years in device management, device lifecycle and healthcare IT. We keep the team small and the work practical.

More about us

Work we’ve done

All the case studies

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